bhaggu Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("Player", "User", "you") and bhaggu ("bhaggu", "we", "us", "our"), the operator of the online gaming platform accessible at bhaggu.net. By registering an account on bhaggu, accessing the bhaggu platform in any form, depositing funds, or placing any wager, you unconditionally accept these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the bhaggu platform.

These Terms apply to all products and services offered on bhaggu, including but not limited to cricket betting, live casino, slots, Captain Fisher, speciality games, and any promotional offers or tournaments. By continuing to use bhaggu after any amendments to these Terms have been published, you agree to the revised Terms.

2. Eligibility and Age Requirements

The bhaggu platform is strictly intended for adults. You must satisfy all of the following eligibility criteria to create and maintain an account on bhaggu:

• You must be at least 18 years of age. Players under the age of 18 are strictly prohibited from registering, depositing, or wagering on bhaggu under any circumstances.
• You must be accessing bhaggu from a jurisdiction where online gaming is not prohibited by local law. It is your sole responsibility to determine whether your use of bhaggu is lawful in your location.
• You must not be a person who has previously been excluded from bhaggu or from any other gaming platform for fraudulent activity, breach of terms, or at your own request under a self-exclusion arrangement.
• You must be acting on your own behalf and not on behalf of any third party.

bhaggu reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within a reasonable timeframe will result in suspension or permanent closure of your account. Any winnings accrued on an account held by a person under 18 years of age will be forfeited.

3. Account Registration and Verification

3.1 Registration

To access the full range of bhaggu products and services, you must register a single account using accurate, complete, and up-to-date personal information. You agree to provide your real name, date of birth, residential address, email address, and mobile phone number as part of the registration process. Providing false information during registration is a material breach of these Terms and will result in account closure.

3.2 One Account Per Player

Each player may hold only one active bhaggu account. Creating multiple accounts — whether under the same name, different names, different email addresses, or via different devices or IP addresses — is strictly prohibited. bhaggu uses technical and investigative measures to detect duplicate accounts. Where multiple accounts are identified as belonging to the same individual, bhaggu reserves the right to merge them, close all but one, or permanently ban the player, and to void any bonuses or winnings associated with the duplicate accounts.

3.3 KYC Verification

As part of our commitment to fair play and fraud prevention, bhaggu may require you to complete a Know Your Customer (KYC) verification process. This may involve submitting a copy of a valid government-issued photo identification document (National ID card, passport, or driving licence), a recent utility bill or bank statement as proof of address, and confirmation of your payment method ownership. bhaggu will process all KYC documents securely and in accordance with our Privacy Policy.

4. Account Security and Responsibilities

You are wholly responsible for maintaining the confidentiality of your bhaggu account username and password. You agree to notify bhaggu immediately at support at bhaggu.net if you suspect any unauthorised access to your account. bhaggu will not be liable for any losses arising from unauthorised use of your account where you have failed to keep your credentials secure.

bhaggu staff will never contact you to request your password, PIN, or full payment card details via any channel including email, live chat, or telephone. Any such request should be treated as fraudulent and reported to us immediately. You are responsible for ensuring that your device and browser are free from malware, keyloggers, or other software that could compromise your account security.

bhaggu reserves the right to suspend or lock an account where suspicious activity is detected, pending investigation. During any such suspension, access to funds may be temporarily restricted while the investigation is ongoing. bhaggu will communicate the outcome of any investigation to the affected player in a timely manner.

5. Deposits, Withdrawals, and Payment Methods

5.1 Supported Payment Methods

bhaggu supports the following payment methods for deposits and withdrawals in Bangladeshi Taka (BDT): bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. bhaggu does not accept payments in cash or via any payment method not listed in the platform's banking section. bhaggu reserves the right to add or remove supported payment methods at any time with reasonable notice to players.

5.2 Deposits

The minimum deposit on bhaggu is ৳200. There is no upper limit on deposits, though individual payment providers may impose their own transaction limits. Deposits are credited to your bhaggu account balance promptly upon confirmation from the payment provider. bhaggu does not charge fees on deposits, though your payment provider may apply their own transaction charges. You must only deposit funds from a payment account that is registered in your own name.

5.3 Withdrawals

Withdrawal requests are processed to the same payment method used for the corresponding deposit, in accordance with anti-money-laundering requirements. bhaggu aims to process approved withdrawal requests within 24 hours of receipt, subject to completion of any outstanding verification requirements. bhaggu reserves the right to request additional documentation before processing any withdrawal. Withdrawals will not be processed to third-party accounts or payment methods not registered in your name.

5.4 Currency

All transactions on bhaggu are conducted in Bangladeshi Taka (BDT). Amounts are displayed using the ৳ symbol throughout the platform. bhaggu does not currently offer multi-currency accounts. If your payment provider processes a transaction in a different currency, any conversion fees or exchange rate differences are your responsibility.

5.5 Anti-Money Laundering

bhaggu is committed to preventing money laundering and the financing of terrorism. We reserve the right to report any suspicious financial activity to the relevant authorities in accordance with applicable law. Depositing funds with no genuine intention to wager, or using the bhaggu platform as a mechanism to move funds between payment accounts, is strictly prohibited and will result in immediate account closure and potential referral to law enforcement.

6. Bonuses, Promotions, and Wagering Requirements

6.1 General Bonus Conditions

From time to time, bhaggu may offer bonuses, free bets, free spins, cashback offers, reload bonuses, and other promotional incentives. All such offers are subject to the specific terms published alongside each promotion, as well as the general bonus conditions set out in this section. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.

6.2 Wagering Requirements

Bonus funds credited to your bhaggu account are subject to wagering requirements unless explicitly stated otherwise. The applicable wagering requirement (expressed as a multiplier, e.g., 30x) will be stated in the promotion terms. Until the wagering requirement has been met in full, bonus funds and any winnings derived from bonus funds cannot be withdrawn as cash. Wagering requirements must be completed within the time limit specified for each promotion; bonus funds that have not met the wagering requirement by the expiry time will be removed from your account without compensation.

6.3 Bonus Abuse

bhaggu takes bonus integrity seriously. Any player found to be exploiting bonuses — including through the use of low-risk betting patterns designed to complete wagering requirements without genuine risk, the creation of multiple accounts to claim the same offer more than once, or collusion with other players to share or transfer bonus value — will have their bonus voided and may have their account suspended or permanently closed. bhaggu's determination of what constitutes bonus abuse is final.

6.4 Employee and Affiliate Exclusions

Employees of bhaggu, members of their immediate families, and registered bhaggu affiliates are not eligible to participate in promotions or receive bonuses unless explicitly stated otherwise in writing by bhaggu management.

7. Betting and Gaming Rules

All bets placed on bhaggu are subject to the specific rules applicable to each sport, market, or game type. These rules are published within each product area of the bhaggu platform. It is your responsibility to read and understand the applicable rules before placing any wager. The following general provisions apply to all bhaggu products:

• All bets are final once confirmed. bhaggu does not accept requests to cancel or amend confirmed bets except where expressly permitted by the applicable game or sport rules.
• In the event of a technical malfunction or system error during a game round or betting event, bhaggu reserves the right to void affected bets and return stakes to the players concerned.
• bhaggu reserves the right to restrict bet sizes, impose maximum payout limits, or refuse bets at its discretion without providing reasons.
• Odds displayed on the bhaggu sportsbook are subject to change at any time prior to bet confirmation. The odds at which your bet is confirmed are the odds that apply to your wager.
• For cricket betting specifically, the rules applicable to each market type (match winner, top batsman, total runs, live in-play markets, etc.) are governed by the cricket betting rules published in the bhaggu Help section.
• Live casino game outcomes are determined by certified random number generators or live dealer procedures, as applicable to each game type. bhaggu does not interfere with game outcomes.

8. Prohibited Conduct

The following activities are strictly prohibited on bhaggu and will result in immediate account suspension, permanent termination, voiding of all balances and pending withdrawals, and potential referral to relevant authorities:

• Providing false, misleading, or incomplete information during registration or KYC verification.
• Creating more than one account, whether under the same or different identities.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the bhaggu platform in place of genuine human play.
• Colluding with other players, dealers, or third parties to gain an unfair advantage in any game or betting market.
• Engaging in or facilitating match-fixing, spot-fixing, or any other form of sporting corruption in connection with bets placed on bhaggu.
• Using the bhaggu platform to launder money or to conduct any other financial crime.
• Attempting to exploit software bugs, errors, glitches, or vulnerabilities to gain an unfair advantage. Any such exploitation discovered must be reported to bhaggu immediately; failure to report a known exploit is itself a violation of these Terms.
• Engaging in any form of harassment, threatening behaviour, or abusive communication directed at bhaggu staff or other players.
• Accessing bhaggu from a jurisdiction where doing so is prohibited by local law.

9. Intellectual Property

All content on the bhaggu platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, interface design, and the selection and arrangement of content — is the property of bhaggu or its content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the bhaggu platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms.

You may not copy, reproduce, republish, upload, post, transmit, distribute, or modify any content from the bhaggu platform without prior written consent from bhaggu. You may not use any data mining, scraping, or similar data extraction tools in connection with the bhaggu platform. Any unauthorised use of bhaggu intellectual property will be pursued to the fullest extent permitted by law.

10. Privacy and Data Protection

bhaggu collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By creating a bhaggu account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Please read the Privacy Policy carefully to understand how bhaggu handles your information, your data rights, and how to contact us regarding privacy matters.

11. Responsible Gaming

bhaggu is committed to promoting responsible gaming practices. We provide a range of tools to help you stay in control of your gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. Details of all available responsible gaming tools are published on our Responsible Gaming page.

If you believe that your gambling has become problematic, or if you are experiencing financial difficulty as a result of gambling, please contact our support team immediately at support at bhaggu.net. Our team can activate self-exclusion arrangements on your behalf promptly and will treat all such communications with complete confidentiality and sensitivity.

bhaggu operates strictly as an adult entertainment platform for players aged 18 and above. We strongly encourage players to use the responsible gaming tools available and to seek professional help if they feel their gambling behaviour is causing harm to themselves or others.

12. Limitation of Liability

To the fullest extent permitted by applicable law, bhaggu shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the bhaggu platform, including but not limited to:

• Loss of funds resulting from gambling outcomes, whether through poor decisions, unexpected results, or changes in odds.
• Technical failures, service interruptions, or platform downtime, including during live betting events.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Errors in displayed odds, prices, or game information that are corrected prior to the settlement of your bet.
• Any loss arising from your access to or use of the bhaggu platform in a jurisdiction where such access is prohibited by local law.

bhaggu's total aggregate liability to you in respect of any single claim shall not exceed the total amount deposited by you into your bhaggu account in the 30-day period immediately preceding the event giving rise to the claim.

13. Amendments to These Terms

bhaggu reserves the right to amend, update, or replace these Terms at any time. When material changes are made, bhaggu will notify registered players via email or by displaying a prominent notice on the bhaggu platform. Your continued use of bhaggu following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using bhaggu and may request the closure of your account and withdrawal of any remaining balance.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts.

If you have a complaint regarding the bhaggu platform, we encourage you to contact our support team in the first instance at support at bhaggu.net. bhaggu is committed to resolving player complaints fairly and promptly. Our support team will acknowledge your complaint within 24 hours and aim to provide a resolution within 5 business days. If you are not satisfied with the outcome, you may escalate the matter in writing to bhaggu management at the same email address.

15. Contact Information

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the bhaggu support team:

• Email: support at bhaggu.net (plain text — not a clickable link)
• Response time: Within 24 hours, 7 days a week including public holidays
• Language: English

bhaggu is operated for players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. All correspondence should be addressed to the bhaggu support team at the email address above.